Rewards
Gain and retain brand advocates with traditional and emerging rewards program capabilities.
You know customer relationships – restaurants have mastered on-premise CRM since the days when it involved a little black book and a few treasured staff who never forgot a face. We help you carry your customer relationships out of the restaurant and into the digital world, so you can use data to build lasting brand loyalty through personalized moments across all touchpoints.
True brand loyalty can’t be bought with points.
Our team of restaurant consultants will help you design a program that builds
lasting and meaningful connections with your customers at every interaction, moment, and touchpoint.
Loyalty Programs Designed for You
• Find loyal customers you didn’t know you had.
Because our Loyalty program is integrated with our powerful CRM platform, Omni-Channel Messaging, Promotions, and Reports, you can use your member profiles to find loyal customers and engage them with exclusive and customized offers. Use your messaging campaigns to evaluate, assess, and adapt your offers to maximize their effectiveness.
• Design a program that fits your guests.
Your customers aren’t all the same, and your loyalty program shouldn’t be either. Personica’s Loyalty program has a highly configurable rules engine that lets you adapt your program to reward your customers based on signup, visit, and spend milestones.
• Drop rewards at the right moment.
Timing is everything. Design and trigger rewards so you can recognize your loyal customers at predetermined milestones. Or create surprise and delight experiences with something special at an unexpected moment.
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