As a Product Integration Manager, you will have responsibilities throughout the process of successfully integrating new partners; from explaining our processes and aiding with technical integration to managing a positive long-term relationship.
To manage existing relationships with partners, proactively resolving product-related issues by identifying and delivering solutions.
To maximize trust by serving accounts as an internal advocate and an external resource.
To identify and communicate partner needs for future product development and deploy the ideas to key stakeholders such as management, product and development.
Working closely with internal and external stakeholders; including the product and development team, clients, client facing teams, business strategy and operational teams.
To actively contribute within your team wherever possible and contribute to company’s culture of learning. You will communicate with your team frequently; keeping them informed about milestones, progress and any issues with assigned tasks.
Manage and track an onboarding pipeline offering transparency of ongoing and completed projects all at all times.
To create demand, need and a sense of urgency with partners thus fostering demand and allowing the negotiation of attractive set-up fees while driving future interest in new products.
To help design and implement processes which ensure customer needs are recognised and work closely with product management to ensure suitable solutions are developed.
To direct and coordinate implementation processes of new products and features, working closely with internal and external stakeholders.
You hold a bachelor degree in Business Management or relevant field
You have at least 1 year experience in Product Integration, preferably with fast growing Internet start-ups
You are an enthusiastic, actively contributing, team player
You strive to contribute to a friendly and productive work environment and recognize the value of personal relationships, curiosity and teamwork towards achieving goals.
You strive to create and optimize processes and increase efficiency; ensuring partners and team members feel well served and supported.
You are exceptionally well organized and able to efficiently handle tasks at a high frequency while ensuring quality.
You will be perfectly prepared at all times when speaking to partners.
Know the partner
Anticipate his problems
Have perfect documents to hand out (excellent looking, smart and consistent)
Be willing to use familiar analogies when explaining our novel process
You are willing to learn and open to accept feedback.
You are comfortable leading both technical and strategic integrations conversations with our customers and partners
You have exceptional oral and written communication skills
Please submit your resumé with a cover letter to us at firstname.lastname@example.org.
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